Jingumae Tower Building, 1-5-8
Leader in infrastructure and web services provider in the area of cloud computing, networking, content delivery, database, analytics, application services, and more.
Everyone in the relevant departments who share the goal of “customer success” cooperates, and we consult with each other even within the CSM team. The CSM team has members with various experiences, such as operating companies, SIers, consulting firms, Amazon, etc. in each industry, so if you talk to your colleagues, you can usually find a solution. In addition, opportunities are held regularly to share examples of what has gone well and what has not happened with the customers in charge, and there is a culture that we want to contribute to the success of all customers as a team. In terms of learning, various learning materials are prepared, and you can grow as much as you want depending on your motivation. In addition, the CSM team also designs and develops standard programs to propose to customers, and works not only with Japan but also with global volunteers. Meetings within the company and with customers are usually held from 9:00 to 18:00. You can flexibly choose where to work according to the circumstances of the customer and members, and there are many members who work from home. When you can meet other members in the office, it is also a fun time to go to lunch together.
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